About Us

Welcome to Brother & Sister Pet Shop Inc., a neighborhood pet shop and grooming parlor proudly serving pet owners from our physical location in Miami, Florida for over 25 years. We offer a curated selection of premium pet products, accessories, and grooming services chosen to make everyday shopping for pets simple, convenient, and enjoyable.

Our Story & Mission

Founded in 2001, Brother & Sister Pet Shop & Grooming, Inc. was built on a deep passion for pets and a commitment to providing pet owners with the highest quality care. At Brother & Sister Pet Shop Inc., we believe pets are cherished family members. Our mission is to strengthen the bond between pets and their owners by offering safe, comfortable, and practical products alongside an honest and reliable shopping experience—both at our storefront in Miami, Florida, and through our secure online store.

We aim to make the shopping experience clear, straightforward, and customer-friendly from product discovery through checkout.

What We Offer

  • Curated Pet Products & Supplies: Quality accessories, toys, feeding supplies, and everyday pet essentials chosen with your pet's safety and comfort in mind.
  • Professional Pet Grooming: Experienced local pet grooming services at our storefront location.
  • Local Physical Storefront: A verified physical storefront in Miami, Florida, welcoming local pet owners for over two decades and serving online shoppers nationwide.
  • Secure Online Shopping: Fast, easy, and secure checkout with transparent pricing and standard delivery across the United States.

Our Store & Fulfillment Policies

We keep our store terms clear, transparent, and consistent:

  • Order Processing Time: 1–3 Business Days (Monday – Friday).
  • Daily Order Cut-Off Time: 5:00 PM Eastern Time (ET). Orders placed after the cut-off time begin processing on the next business day.
  • Shipping Transit & Rates: Standard shipping transit takes 1–3 business days (Total delivery window: 2–6 business days). Standard flat rate shipping is $4.95 for orders under $49.99, and Free Shipping is offered on all orders of $49.99 and up.
  • Hassle-Free 30-Day Returns: We offer a transparent 30-day return policy for eligible items in unused condition with $0.00 restocking fees.

Our Verified Business Details & Location

Store Name: Brother & Sister Pet Shop Inc.

Legal Business Name: Brother & Sister Pet Shop & Grooming, Inc.

Florida State Registration Number: P01000019081

EIN (Tax ID): 65-1076779

Physical Address: 10910 W Flagler St #302, Miami, FL 33174, United States

Phone: +1 305-226-4310

Email: support@brothersisterpetshopinc.com

Store Hours (Eastern Time)

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 7:00 PM

Sunday: 9:00 AM – 12:00 PM

Thank you for choosing Brother & Sister Pet Shop Inc. We appreciate your trust and look forward to serving you and your beloved pets!