TERMS OF SERVICE

Welcome to Brother & Sister Pet Shop Inc. These Terms of Service ("Terms") govern your access to and use of our website, services, and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our website or services.

1. Overview and Eligibility

This website is operated by Brother & Sister Pet Shop Inc. Throughout the site, the terms "we", "us", and "our" refer to Brother & Sister Pet Shop Inc.

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are of legal age and have given us your consent to allow any of your minor dependents to use this website.

2. Website Use & General Conditions

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or local ordinances.
  • Attempt to gain unauthorized access to our website, servers, or systems.
  • Interfere with the operation or security of our website.
  • Use our website for fraudulent, harmful, or unlawful activities.
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without our prior written permission.

We reserve the right to refuse service to anyone where permitted by applicable law.

3. Products, Pricing, and Availability

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Refund & Return Policy.

We make every reasonable effort to display product descriptions, images, and pricing as accurately as possible. However, we cannot guarantee that all information, including colors displayed on your device, will always be completely accurate.

All prices are displayed in United States Dollars (USD) unless otherwise stated. Prices, promotions, and product availability may change without prior notice.

4. Orders

By placing an order, you agree that:

  • The information you provide is accurate and complete.
  • Your payment information is valid and authorized.
  • Your order is subject to acceptance and product availability.

We reserve the right to refuse, cancel, or limit any order if necessary to comply with applicable laws, prevent fraud, correct pricing or inventory errors, or for other legitimate business reasons.

5. Payments

Payments are processed securely through trusted payment providers. By submitting payment information, you authorize the applicable payment provider to process your payment for the total amount of your order.

Please refer to our Payment Policy for additional information.

6. Shipping

Shipping times, order processing times, and delivery estimates are provided for informational purposes only.

Please refer to our Shipping Policy for complete information regarding shipping destinations, processing times, and delivery procedures.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy. Please review that policy before making a purchase.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

Please keep your account and contact information up to date so that we can process your orders and contact you when necessary.

9. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the content, privacy practices, availability, or accuracy of third-party websites or services. Your use of third-party websites is subject to their own terms and privacy policies.

10. Prohibited Uses

In addition to other restrictions described in these Terms, you agree not to:

  • Use the website for any unlawful purpose.
  • Solicit others to perform or participate in unlawful activities.
  • Infringe upon our intellectual property rights or those of others.
  • Submit false, misleading, or fraudulent information.
  • Upload or transmit viruses, malicious code, or other harmful software.
  • Attempt to interfere with the security or functionality of the website.
  • Use the website in any manner that could damage, disable, or impair our services.

11. Intellectual Property

All content available on this website, including text, images, graphics, logos, icons, designs, and other materials, is the property of Brother & Sister Pet Shop Inc. or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use any content without our prior written permission unless otherwise permitted by applicable law.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders where necessary without prior notice.

13. Disclaimer of Warranties & Limitation of Liability

Our website, products, and services are provided on an "as available" and "as is" basis to the fullest extent permitted by applicable law.

We do not guarantee uninterrupted, timely, secure, or error-free access to our website.

To the maximum extent permitted by law, Brother & Sister Pet Shop Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

15. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective immediately upon posting the updated version on this page with a revised Effective Date.

Contact Information

If you have any questions regarding these Terms of Service, please contact us using the information below.

Store Name:
Brother & Sister Pet Shop Inc.

Legal Business Name:
Brother & Sister Pet Shop & Grooming, Inc.

Address:
10910 W Flagler St #302
Miami, FL 33174
United States

Phone:
+1 (305) 226-4310

Email:
support@brothersisterpetshopinc.com

Business Hours

  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 7:00 PM
  • Sunday: 9:00 AM – 12:00 PM